Warranty & Defective Clutches

⚠ Think your clutch is defective? Do not pull it yet. Call our warranty line at (704) 438-3950 first. A short call can confirm whether the clutch needs to come out at all, and starting the claim before removal protects your warranty coverage.

Warranty coverage

Parts we sell carry a manufacturer-backed warranty, typically 1 to 2 years depending on the product. Contact customer service to confirm the exact coverage for your part number before you file a claim.

How a clutch warranty claim works

  1. Call before pulling the clutch. Dial (704) 438-3950 with your part number and a description of the symptoms.
  2. Get your RGA number. Customer service or technical support will issue a Returned Goods Authorization (RGA) number for the claim.
  3. Ship the part back with the RGA number marked clearly on the package. Returns that arrive without an RGA number cannot be processed.
  4. Inspection and resolution. Once the part is inspected, approved claims are resolved under the terms of the product warranty.

Genuine parts, real support

We are an authorized Lipe Clutch dealer, and every part we sell comes from an authorized source. When you call about a warranty, you are talking to people who know these parts and can get a claim moving the same day.

Not sure if your part is covered? Call (704) 438-3950 or email CustomerService@NewberrySales.com and we will check your coverage before anything ships.