Shipping policy

PLEASE CALL CUSTOMER SUPPORT BEFORE PULLING ANY CLUTCH YOU THINK IS DEFECTIVE. (704) 438-3950

Where your parts ship from

We source from US distribution centers whenever we can. Most orders ship directly from the manufacturer or distributor closest to you, and some local orders are delivered by our own sales team.

Shipping cost

We set up the least costly shipping option available from each distributor and pass that on to you. Shipping charges are shown at checkout before you pay.

Heavy and oversized parts

Flywheels, clutch assemblies, drums, and other heavy items may need to ship LTL freight. If your order requires freight, we will contact you to confirm delivery details before it ships.

Core charges

Where a core charge applies, it is shown before checkout. When your replacement part arrives, contact customer service and we will set up the core return.

Delivery timing

Transit time depends on the distributor and your location. If a part is time critical, call us at 864-901-8106 before ordering and we will confirm availability and the fastest option. Quote requests received before noon are answered the same business day.

Wrong or damaged shipments

Inspect your order when it arrives. If anything is damaged, defective, or not what you ordered, contact us right away at CustomerService@NewberrySales.com or 864-901-8106 and we will make it right.