Returns & Refunds

Before you ship anything back

All returns start with a call or an email to customer service. That lets us confirm the part, issue any required authorization and make sure your return is not delayed or refused at the dock.

Clutch returns require an RGA number

Clutch returns must have a Returned Goods Authorization (RGA) number issued by customer service or technical support before the part ships back. Mark the RGA number clearly on the package. See Warranty & Defective Clutches for how a claim works step by step.

Electrical parts

Electrical parts are not returnable. If you are unsure about fitment on an electrical item, call us before you order and we will confirm it for your truck.

Cores

Core charges, where applicable, are shown before checkout. When your replacement part arrives, contact customer service and we will set up the core return.

Refunds

Approved refunds are issued to the original payment method after the returned part is received and inspected.